Refund Policy
Last updated: 1 June 2026
🛡️ 7-day money-back guarantee. If you are not satisfied with your Pro subscription for any reason, contact us within 7 days of your first payment and we will issue a full refund — no questions asked.
Pro subscription refunds
We offer a 7-day full refund on your first Pro subscription payment (monthly or annual). To request a refund:
- Email hello@alexeybanaev.cloud within 7 days of your payment date
- Include the email address on your account
- We will process the refund within 5 business days
Refunds are returned to the original payment method via Stripe. Bank processing times may vary (typically 5–10 business days after we issue the refund).
Renewal refunds
After the 7-day window on your initial payment, subsequent renewal charges are generally non-refundable. However, if you forgot to cancel before a renewal, contact us within 48 hours of the renewal charge and we will consider a refund on a case-by-case basis.
Annual subscriptions
Annual subscriptions are eligible for the same 7-day full refund from the initial payment date. After that period, we do not offer pro-rated refunds for unused months on annual plans.
Free tier
The free tier is — of course — free. No charges, no refunds needed.
Cancelling your subscription
You can cancel your Pro subscription at any time from your account settings. Cancellation stops future renewals; you retain Pro access until the end of the current billing period. Cancellation alone does not trigger a refund.
How to contact us
For refund requests or billing questions, email hello@alexeybanaev.cloud. Please include your account email and the approximate date of the charge. We aim to respond within 1 business day.